Effective Date: December 2024
1. Introduction and Acceptance
Welcome to Payspeed Company ("we," "our," or "us"), a partnership firm registered under the Indian Partnership Act, 1932, operating the website https://Payspeed Company.in/ ("Website"). These Terms and Conditions ("Terms") govern your use of our website and services in accordance with the Information Technology Act, 2000 and related rules.
By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services.
2. Company Information
Business Name: Payspeed Company
Business Type: Partnership Firm
Website: https://Payspeed Company.in/
Governing Law: Laws of India
Compliance: Information Technology Act, 2000 and IT Rules, 2011
3. Services Description
Payspeed Company provides digital payment and financial technology services through our website. Our services may include but are not limited to:
- Digital payment processing
- Financial transaction facilitation
- Account management services
- Customer support and assistance
- Related financial technology solutions
🏦 AEPS Services
Aadhaar Enabled Payment System services as authorized CSP (Customer Service Point)
💳 Payment Gateway
Secure payment processing solutions for businesses and individuals
📱 Mobile & DTH Recharge
Instant mobile prepaid, postpaid, and DTH recharge services
💸 DMT Services
Domestic Money Transfer services for quick and secure fund transfers
4. Platform Access
4.1 Web Portal and Mobile Application
- Services are accessible through our website (www.payspeed.in) and Android mobile application
- Users must register and create an account to access most services
- Account credentials are confidential and users are responsible for their security
- We reserve the right to suspend or terminate accounts for violations of these Terms
4.2 User Eligibility
- Users must be at least 18 years of age
- Users must be Indian residents with valid identification documents
- Business users must provide valid business registration documents
- All information provided during registration must be accurate and current
5. AEPS and CSP Services
5.1 Service Description
As an authorized Customer Service Point (CSP), PaySpeed provides AEPS services including:
- Cash withdrawal and deposit services
- Balance inquiry services
- Mini statement generation
- Aadhaar-based authentication services
5.2 Compliance and Regulations
- All AEPS transactions comply with RBI guidelines and NPCI regulations
- Users must provide valid Aadhaar authentication for transactions
- Transaction limits as per regulatory guidelines apply
- KYC compliance is mandatory for all users
6. Payment Gateway Services
6.1 Service Features
- Secure payment processing with industry-standard encryption
- Multiple payment methods support (cards, UPI, net banking, wallets)
- Real-time transaction processing and notifications
- Comprehensive transaction reporting and analytics
6.2 Merchant Responsibilities
- Merchants must comply with all applicable payment regulations
- Accurate product/service descriptions must be provided
- Refund and cancellation policies must be clearly stated
- Merchants are responsible for customer disputes related to their products/services
7. Recharge and Bill Payment Services
7.1 Available Services
- Mobile prepaid and postpaid recharges
- DTH and cable TV recharges
- Utility bill payments
- Data card and broadband recharges
7.2 Service Terms
- Recharges are processed in real-time subject to operator availability
- Failed transactions will be refunded within 24-48 hours
- Users must verify mobile numbers and account details before processing
- Service charges may apply as per our fee structure
8. Domestic Money Transfer (DMT)
8.1 Service Overview
- Instant money transfer to bank accounts across India
- IMPS, NEFT, and RTGS transfer options
- Beneficiary management and transaction history
- SMS and email notifications for all transactions
8.2 Transfer Limits and Compliance
- Daily and monthly transfer limits as per RBI guidelines
- KYC verification required for higher transaction limits
- All transfers subject to anti-money laundering (AML) checks
- Suspicious transactions may be reported to relevant authorities
9. User Eligibility and Registration
9.1 Eligibility Criteria
To use our services, you must:
- Be at least 18 years of age
- Be a resident of India
- Have the legal capacity to enter into binding contracts
- Provide accurate and complete information during registration
9.2 Account Registration
You agree to provide true, accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
10. User Obligations and Prohibited Activities
10.1 Permitted Use
You may use our services only for lawful purposes and in accordance with these Terms.
10.2 Prohibited Activities
You agree not to:
- Use the service for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Transmit any malicious code, viruses, or harmful software
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the service or servers
- Use the service for money laundering or terrorist financing
- Engage in fraudulent activities
11. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which complies with:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Digital Personal Data Protection Act, 2023 (when applicable)
12. Financial Terms and Transactions
7.1 Transaction Processing
All financial transactions are processed in accordance with Reserve Bank of India (RBI) guidelines and applicable banking regulations.
12.2 Fees and Charges
Applicable fees and charges will be clearly disclosed before transaction completion. We reserve the right to modify our fee structure with prior notice.
12.3 Refunds and Disputes
Refund and dispute resolution procedures are governed by RBI guidelines and our internal policies.
13. Intellectual Property Rights
All content, trademarks, service marks, logos, and intellectual property on our website are owned by or licensed to Payspeed Company Partnership Firm. You may not use, reproduce, or distribute any content without our express written permission.
14. Limitation of Liability
To the maximum extent permitted by law:
- We shall not be liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the amount of fees paid by you in the 12 months preceding the claim
- We do not guarantee uninterrupted or error-free service
15. Compliance with IT Act 2000
15.1 Electronic Records
In accordance with the Information Technology Act, 2000, electronic records generated, sent, received, or stored in our systems shall be deemed valid and enforceable.
15.2 Digital Signatures
Where applicable, digital signatures and electronic authentication methods used on our platform comply with the provisions of the IT Act, 2000.
15.3 Cyber Security
We maintain reasonable security practices as required under Section 43A of the IT Act, 2000 and the IT Rules, 2011.
16. Termination
Either party may terminate this agreement with appropriate notice. Upon termination:
- Your access to services will be discontinued
- Outstanding obligations will remain in effect
- Data retention will be governed by our Privacy Policy and legal requirements
17. Dispute Resolution
17.1 Governing Law
These Terms shall be governed by and construed in accordance with the laws of India.
17.2 Jurisdiction
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Your City], India.
17.3 Alternative Dispute Resolution
We encourage resolution of disputes through mediation and arbitration before pursuing court proceedings.
18. Amendments and Updates
We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services after changes constitutes acceptance of the modified Terms.
19. Contact Information
For questions about these Terms and Conditions, please contact us:
Website: https://Payspeed Company.in/
Business Name: Payspeed Company Partnership Firm
Compliance Officer: payspeed.in@gmail.com
Response Time: We aim to respond to all inquiries within 72 hours
20. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.